Privacy Policy

Privacy Policy

Last updated: 23-12-2025
This Privacy Policy describes how SABBi (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, engage with our services, place an enquiry or commission, or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a client, website visitor, collaborator, or another individual whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, legal, or regulatory requirements. Any updated version will be posted on our website with a revised “Last updated” date and will take effect as required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, SABBi collects personal information from a variety of sources. The information we collect depends on how you interact with us.
In addition to the specific uses described below, we may use your information to:

  • Communicate with you
  • Provide, operate, and improve our Services
  • Fulfil contractual and legal obligations
  • Enforce applicable terms and policies
  • Protect the rights, safety, and integrity of SABBi and its users

What Personal Information We Collect
“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide Directly
Information you submit to us may include:

  • Contact details such as name, email address, phone number, and address
  • Project or order information including specifications, delivery details, and billing information
  • Account or enquiry information if you choose to create an account or submit forms
  • Client communications including emails, messages, and feedback shared with us

You may choose not to provide certain information; however, this may limit your ability to access some Services.
Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your interaction with the Services (“Usage Data”), including:

  • IP address
  • Browser type and device information
  • Network and connection data
  • Pages viewed and interaction patterns

This data may be collected using cookies and similar technologies.
Information We Receive from Third Parties
We may receive information from third parties such as:

  • Website hosting and analytics providers
  • Payment processors and financial institutions
  • Logistics, installation, or service partners
  • Professional service providers supporting our operations

Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:

  • Respond to enquiries and prepare quotations
  • Manage custom furniture and surface commissions
  • Process payments and coordinate delivery or installation
  • Communicate regarding project progress and completion

Communication and Service Improvement
We use personal information to provide customer support, maintain project records, and improve our Services. This is done in our legitimate business interests to ensure clarity, continuity, and quality of service.
Marketing and Studio Updates
With your consent, we may send studio updates, product launches, or brand communications. You may opt out of these communications at any time.
Security and Fraud Prevention
We may use personal information to detect, investigate, or prevent fraudulent, unlawful, or harmful activity. You are responsible for maintaining the confidentiality of any account credentials.
Cookies
We use cookies to operate and improve our website, remember preferences, and understand user interactions. You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:

  • To service providers and vendors who support our operations (e.g., IT, payments, logistics, analytics)
  • To professional partners assisting with production or delivery, under confidentiality obligations
  • Where you direct or consent to such disclosure
  • To comply with legal obligations or enforce our terms
  • In connection with a business transaction such as restructuring or acquisition

We do not sell personal information.
Third-Party Websites and Links
Our website may contain links to third-party websites or platforms. SABBi is not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Information
While we take reasonable measures to protect personal information, no system is completely secure. Information may not be secure during transmission.
We retain personal information only as long as necessary to:

  • Provide Services
  • Maintain business and project records
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

Your Rights
Depending on your location, you may have the right to:

  • Access or request information about your data
  • Request correction or deletion
  • Withdraw consent for marketing communications
  • Request data portability
  • Restrict or object to certain processing activities

You may exercise these rights by contacting us. We may need to verify your identity before responding.
International Users
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards and lawful transfer mechanisms.
Contact
For questions about this Privacy Policy or to exercise your rights, please contact:
SABBi
Email: info@sabbi.in
Address: 563, Road. 0, Silver Oak Farms, Mehrauli-Gurgaon Rd, New Delhi, Delhi 110030